I have been asked recently about a number of questions related to organizational change. I am going to go ahead and share those with you now. I know I am going to get a lot of the questions about organizational change down to a particular question: “What is the connection between organizations, information systems, and business processes?” I think this is a great question and I will give my answer to it in a little while.
One of the most common questions I get is about the connection between organizations, information systems, and business processes. A lot of people are confused about what organizations are and how they function. It seems to be a question that is asked all the time, but there’s so many different opinions on the matter that it’s difficult to understand the relationship. You might have been asked the exact same question before? If so, then I will share my answer with you right here.
Organizations are a collection of people and processes that are used by organizations to create the organization that is. An organization is just a collection of people and processes that are used to create a particular organization. I define an organization as it uses data to create something that is then used to create a specific organization. The idea being that if an organization uses data to create a certain organization then that organization is the organization (the data) and the specific organization is the organization.
Organizations are like a company. A company is just a physical entity that provides services. There is no organization as a separate entity. Think of it as the same thing as a computer that you purchase. A computer is just a set of program files that the computer runs on. If you have a computer that you want to operate, the organization that runs the computer is that organization that provides the software and the organization that provides the hardware (or whatever the physical piece is).
So if that’s true, then a company is just a physical entity. A computer is something that you buy, and that organization is the one that runs it. Organizations are just physical things that you buy.
Organizations are usually very complex. They have thousands of employees, employees are hired and fired, managers are paid and fired, their policies are based on the needs of their employees, and their policies are all very similar. The organizational structure is so complicated that companies are often referred to as “big complicated organizations.” The organization is the physical entity. The physical entity is the computer that runs the computer. The computer is the physical entity. They are just two different things.
It’s difficult to put a real person in a place with such a complex structure because people who do that are very good at making decisions, at making plans, and at making actions. The problem is companies that are very good at making decisions, making plans, and making actions are also very good at making very complicated systems that are very hard to understand. The problem is complex systems are also very hard to change.
For a lot of organizations, information systems are the place where they try to keep track of things. They’re typically used to manage information. For example, a company might use an information system to track who’s working where and when, or to keep track of projects and deadlines. They might also have a lot of information systems within their organization that track the health of a lot of different aspects of a company.
The problem is most complex systems are also very hard to change. They are usually built on top of older systems. Things like the customer relationship management (CRM) system used in an organization to help employees track the information that they need to perform their jobs. Or the system used to store and organize all of the information that is used to support the company’s business processes.
Now, if you believe Microsoft, you are right. The CRM system that Microsoft has built is a good example of how old systems can become outdated very quickly. The same system is used by the company’s accounting department to help keep track of every part of the company’s finances. These systems are also built on top of a very old database that contains all of the company’s customer information.